NBN Red Optical Light

NBN FTTP (Fibre to the Premises) uses delicate fibre optic cables that can be easily damaged in various ways. One common issue is damage caused by rodents, such as rats, which often chew on cables in roof spaces or under the house. Another frequent problem is the breakage of the end connectors, which are essential for connecting the fibre to your NTD (Network Termination Device). In outdoor setups, underground fibre cables are particularly vulnerable to damage from construction activities, such as fence installations, new driveways, or soil movement. These incidents can disrupt your internet connection and require prompt professional attention.

Our team specializes in diagnosing and repairing broken fibre connections to restore your internet quickly and efficiently. We use advanced tools to locate and assess the damage, whether it’s a chewed section in your roof or a break caused by underground movement. Repairs may involve splicing the fibre, replacing damaged sections, or re-terminating connectors to ensure a secure and reliable connection. For outdoor damage, we carefully excavate the affected area and reinforce the fibre to prevent future issues. Our expert repairs not only restore your connection but also ensure your fibre infrastructure is more resilient to potential damage.

• Rodent Damage Repair: Fix fibre cables chewed by rats in roof spaces or under the house, restoring seamless connectivity.

• Connector Replacement: Re-terminate or replace broken fibre connectors to ensure secure and reliable connections.

• Underground Fibre Repair: Address fibre breaks caused by fence installations, driveway construction, or soil movement with precise excavation and repair.

• Preventive Solutions: Reinforce repaired fibre infrastructure to minimize the risk of future damage and ensure long-term reliability.